Playing
How does my child play?
Once a grown-up has started a free trial or bought a plan through Apple, press the big Play button. Tonmi plays a piano chord and the flags pop up. Your child taps the flag whose color matches the sound. Right answers bring balloons, and each session ends with confetti and a sticker to pick.
Your child doesn't need to read to play. Start together, show how sounds and colors match, and help as much as your child needs. If your child doesn't tap for a while, a small hand appears and the chord plays again.
How long is a session, and how many per day?
A session is a short round of questions. How long it takes depends on your settings and your child's pace. Start with one short session, spread a few across the day if your child enjoys it, and stop when they need a break. You can change the daily goal in the parent corner; it is a guide, not a requirement.
Playing requires an active trial, subscription or lifetime purchase. Eligible monthly and yearly subscriptions come with a 7-day free trial once Apple confirms the subscription. There are no free daily sessions outside the trial.
What is the "sessions before a nap" limit?
In the parent corner you can choose how many sessions your child plays in a row (two, for example). After that, Tonmi takes a nap and the Play button stays hidden until the nap is over, or until a grown-up wakes Tonmi from the home screen.
When does a new color appear?
Tonmi starts with two colors. A new color arrives once your child has practiced on different days and keeps getting each current color right. In the parent corner you can choose a careful or faster pace, or set the number of colors yourself.
The parent corner
Why does the app ask me a math question?
Everything a child shouldn't touch (settings, purchases, links outside the app) is behind a grown-up question: a simple multiplication. Type the answer on the keypad. Once you've answered, the parent area stays open for ten minutes; it locks again when you press Play or leave the app.
Where is the parent corner?
Press and hold the gear at the bottom right of the home screen, then answer the grown-up question. With an active plan, the full parent corner opens with progress and settings. Without a plan, a shorter version opens with subscription, notifications and app info. The lock button takes you to the plans and to Restore purchases.
What notifications does Tonmi send?
Only if you allow them. With an active plan, you get a short report every Sunday at 7 pm with that week's session count. Before a plan starts, you get one reminder a day for up to a week. iOS schedules them on your device and nothing is sent to us. You can turn them off at any time under Parent corner › Notifications or in iOS Settings, even without a plan.
What do the practice results mean?
The progress screen sums up practice: days played, sessions, and how many answers were right. Results depend on how many colors are in play, recent practice and how much a grown-up helped, and small numbers can swing by chance. Use it to follow the routine and see which sounds are becoming familiar. It is not a perfect pitch test and does not measure your child's overall musical ability.
Tonmi Plus
What is included in Tonmi Plus?
All nine chord colors, as many sessions as your limits allow, the sticker book, the parent corner with practice history and a weekly report, and iCloud sync. You can choose a monthly or yearly subscription or a one-time lifetime purchase. Purchases work with Family Sharing; devices on the same iCloud account share one progress record, and there are no separate child profiles.
Play unlocks once Apple confirms an eligible free trial or purchase. Eligible monthly and yearly subscriptions include a 7-day free trial; the lifetime option is a one-time purchase with no free trial. There is no separate free plan. To avoid being charged, cancel a trial at least 24 hours before it ends.
How do I cancel or change my subscription?
Subscriptions are managed by Apple, not inside the app. Open Manage subscriptions (or Settings › your name › Subscriptions on your device), choose Tonmi, and cancel or switch plans. A cancelled subscription stays active until the end of the period you already paid for.
Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period.
I already paid, but Tonmi is still asleep on the home screen.
On the locked home screen, press and hold the lock button, answer the grown-up question and tap Restore purchases on the plans screen. Use the Apple Account that made the purchase, or an eligible Family Sharing account. If your plan is active but Tonmi is still asleep, your child has probably reached the sessions-before-a-nap limit. If you need help, write to hello@tonmi.app.
Can I get a refund?
Refunds for App Store purchases are decided by Apple. Open Request a refund from Apple, sign in, and select the Tonmi purchase.
Devices and iCloud
Which devices does Tonmi run on?
iPhone and iPad with iOS or iPadOS 17.4 or later. The app plays in portrait orientation.
Does progress carry over to my other iPhone or iPad?
Yes. When both devices are signed in to the same iCloud account, progress, stickers and settings sync automatically through iCloud. Give it a minute after opening the app on the second device. Nothing is synced to us; see the Privacy Policy.
Can two children use the same device?
Not yet. Tonmi keeps one progress record per Apple Account. If you'd like separate profiles, tell us at hello@tonmi.app; it helps us decide what to build next.
Sound
I hear no sound.
Turn the volume up with the side buttons while the app is open. Tonmi plays even when the silent switch is on. If a Bluetooth speaker or headphones are connected, the sound goes there. If it still stays silent, close the app fully and open it again.
Can I change the sounds or the instrument?
The game uses built-in piano recordings for the nine chord colors, and the instrument can't be changed. The later stages of the Eguchi method are not included yet.
Resetting
How do I start over?
Parent corner › Reset progress. You can reset only the statistics, only the stickers and session counts, or everything. A reset also clears the iCloud copy.
Contact
Write to hello@tonmi.app. Tell us which device and iOS version you use and, if something went wrong, what you expected to happen. We read every message.